See the communication patterns
shaping your real calls.
Use the insight to adapt your own approach, or help managers coach each agent with more context.
Start solo or find the right configuration for your team.
Built from real conversation patterns, not a one-time questionnaire.
Signals analyzes how you open conversations, respond to pushback, listen, and close, using behavioral patterns from recorded calls rather than self-reported answers.
Your profile is built out of the calls you already made. Your call history offers a useful view of how your communication style shows up in real selling situations.
The report uses familiar DISC-style dimensions: directness, expressiveness, steadiness, and precision. These dimensions make communication patterns easier to understand.
Unlike a one-time questionnaire, Signals can reflect patterns in more recent conversations. It reads the calls you made this month, so if you've been working on being more direct, it shows up.
Four dimensions of communication style.
Signals represents each communication dimension on a 0–100 scale, showing where recent conversation patterns fall on a spectrum. Because "you're a D" doesn't tell you much but knowing exactly how direct, expressive, steady, and precise you sound on real calls does.
The label provides context. The evidence behind it is what matters.
Understand your communication patterns, review the evidence, and apply the insight.
Most agents go their whole career without ever seeing how they actually sell. Your profile shows you in three parts, and every one of them earns its place on your next call.
Your communication profile.
A concise summary of observable communication patterns, strengths, and potential blind spots drawn from recent calls. Each insight includes a confidence indicator and links to the calls that informed it.
Calm and service-first. Keeps conversations steady, gathers facts, and always sets the next step.
De-escalation and patience under conflict. "Of course. I'm so sorry, give me one second."
Why it says that.
Each insight is supported by patterns and cited moments from recorded conversations. Every dimension gets a score, and every score cites the real calls behind it. Click a citation and listen to the moment it came from.
How to adapt your approach.
The profile ends with a short list of changes written for your style, aimed at your patterns. Each one comes with the exact words to try on your next call.
Useful as soon as enough call data is available.
This isn't a report you read once and file away. It goes to work on your very next call.
Signals helps agents compare their intended communication style with patterns that appear in their recorded conversations.
Stop borrowing another agent's style. Identify communication strengths you can use more consistently.
Use Signals to shape a positioning statement that fits your natural communication style.
Learn when to adapt your pacing, detail level, and directness to the conversation in front of you.
"Hi, I'm Alondra. My job is to keep your move simple and calm. I'll ask the right questions, give you a clear next step, and put it in writing so you always know what's happening and when. I won't guess with your money. If I'm not certain about something, I'll find the answer and get it to you fast. No pressure, no runaround. Just steady hands on the biggest purchase you'll make."
Use it in your listing presentation, buyer consult, site bio, or voicemail.
Help every manager coach with more context.
Signals gives leaders a clearer view of how an agent communicates and how coaching may be received. The insights are grounded in observable patterns from recorded conversations.
Adapt coaching delivery to each agent's communication style.
Managers often default to a single coaching approach, even when agents respond differently to feedback. Signals shows you how each person takes feedback, so the same standard lands on everyone.
Beyond the 1-on-1.
Six more ways real estate teams are using Signals.
An investor who wants numbers in ninety seconds and a first-time buyer who needs their hand held are two different conversations. A stronger agent-client communication fit may improve the customer experience.
Often the better pairing is the style the new agent can actually absorb. A high-Direct veteran mentoring a highly reflective new hire usually ends with both of them frustrated.
Some agents want the number and five minutes. Others need to talk around a problem before they can name it. Same meeting length, completely different shape.
You gave two agents identical feedback. One ran with it, one shut down. That wasn't attitude. Review both communication profiles and the underlying call evidence to understand why feedback may have landed differently.
Communication-style differences can contribute to misunderstanding. Profiles can provide a neutral starting point for discussion.
The price reduction talk. The underperformance talk. Those are where delivery matters most, and where managers default hardest to their own style.
We'll help design the right coaching, permissions, workflow, and rollout for your organization.
Signals supports coaching conversations by surfacing observable communication patterns in recorded calls. It is not a clinical assessment and is not a substitute for fair, consistent, manager-led performance practices or legal/compliance guidance.
One engine. Six ways to get better on the phone.
Every call graded 1-5 the second it ends. What worked, what to fix.
ExploreRun the real call back, same buyer, same objections, until it's a 5.
ExploreYour in-person appointments, recorded and graded like every call.
ExploreA personal 1-on-1 built from your real calls, on a cadence that sticks.
ExploreYour selling style, read from your real calls. Not a quiz you took once.
ExploreEvery call on the team, turned into numbers you can run a meeting on.
ExploreShilo plugs into the tools you already use.
Setup takes about 5 minutes. After setup, Shilo analyzes supported recorded calls automatically and delivers insights in your workflow. You just make your calls and the feedback shows up.
See all integrations Don't see yours? Tell us. That's usually how the next one gets built.
Sierra Interactive
Sure Send How Signals works
The things team leaders and agents ask before they try it.
Yes. Same four dimensions, same two-letter type. We didn’t invent a framework and we don’t think you need a new one. The difference is the input: a DISC assessment asks you 40 questions about yourself. Signals reads hundreds of your live calls, scores each dimension out of 100, and cites the conversations behind every finding. Signals uses a familiar DISC-style map, but draws on recorded conversation patterns rather than questionnaire responses. (We're not affiliated with DISC and nobody pays us to use it.)
Signals typically needs roughly 10 recorded calls before it can generate an initial profile. Confidence increases as more relevant conversations are analyzed.
Yes, and that's a feature. It reads your recent conversations, so if you've been deliberately working on something it will show up. Unlike a one-time questionnaire, Signals can reflect patterns in more recent conversations.
Every trait cites the calls it came from. Click through and listen to yourself doing the thing. If you think it’s wrong about something, that’s the fastest way to find out.
If an insight does not seem accurate, review the cited calls first, then flag the finding for review. It's worth telling us, because that's how the model gets better.
On a team account, yes. It’s what lets them coach you in a way that actually lands. On a solo account there’s nobody else on it.
See the communication patterns shaping your real calls.
Not how you'd describe yourself. Not how you were on the day you took the test. How you land on the people you're trying to win, read off the calls you already made.